With our 100% SKYPANELSTM Guarantee, we want you to LOVE your new skies! If you are not happy with your SKYPANELSTM for ANY reason, you have 30 days from delivery to either choose a different design or return your order.* You can contact our Customer Service department at: [email protected] or by phone, toll free at 1-888-4-SKYPANELSTM, and we'll make sure you get taken care of!
We have all experienced the relaxing feeling of looking up into the clear blue sky. There is something unique about being outside on a beautiful sunny day.
If your SKYPANELSTM have been damaged during transit; You will need to take a photo of the damaged product and/or damaged packaging and email photos to [email protected] From there we will get in touch with you and correct this for you right away. Upon contacting us, further details on replacement procedures will be provided. Please save all packing material, as it will be required by FedEx to inspect to determine if the package was damaged by them in shipping.
If you have any other questions about returns please feel free to contact us.
*Please Note: Order MUST be received back to our warehouse within 30 days. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Shipping charges paid will not be refunded if the order is returned. All items must be uncut, unaltered and in their brand new original condition. There are no refunds on custom orders.SKYPANELSTM does not provide pre-paid labels for returns.