FAQ

Select from the list of categories below to find your answer. If you can’t find what you’re looking for, please don’t hesitate to contact us.

  • WHAT ARE SKYPANELS™?

    SKYPANELS™ bring a breath of the outdoors... inside. SKYPANELS™ are decorative replacement light diffusers They are custom designed replacement diffusers that replace the existing flat diffuser panels found in fluorescent lighting fixtures. They help to reduce harsh glare and distracting light flicker while providing a pleasant and calming viewing experience.

  • WHAT ARE SKYPANELS™ MADE OF?

    SKYPANELS™ are made of high quality acrylic. The designs are digitally printed onto the acrylic light panels. SKYPANELS™ have a 10 year outside UV protection coating. Under normal conditions SKYPANELS™ last up to 20 years.

  • HOW DO YOU INSTALL SKYPANELS™?

    SKYPANELS™ are very easy to install. Our panels are flexible and easily fit into lighting fixtures and ceiling grids. Most installations can be done in minutes with minimal effort and only with a few simple tools.

  • WHAT SIZES ARE SKYPANELS™ AVAILABLE IN?

    SKYPANELS™ come in a standard size designed to fit most fluorescent light fixtures. They are 23.75" x 47.75". You can trim them with a simple razor knife to fit smaller sizes. Please contact us if you need a larger size.

  • DO SKYPANELS™ CUT DOWN THE AMOUNT OF LIGHT OUTPUT?

    SKYPANELS™ remove unwanted glare and harsh lighting effects of fluorescent lighting. At first, it might seem slightly darker in the area but you will notice an improvement in the quality and effectiveness of your light. In some cases, our panels have helped to reduce headaches and migraines caused from fluorescent lights.

  • WHAT SIDE OF THE SKYPANELS™ SHOULD FACE DOWN?

    Either side of the panel will work. Our panels provide the same great look with either side facing up. Although we do suggest having the image side face down as it looks better to most people.

  • DO I HAVE TO CUT A HOLE IN MY CEILING TO INSTALL SKYPANELS™?

    No. SKYPANELS™ replace your existing fluorescent light diffusers and do not require any special modifications to your ceiling.

  • IS THERE A WARRANTY THAT COMES WITH SKYPANELS™?

    USA SKYPANELS™ warrants that all panels shall conform in size, cut and color to the specifications indicated on the order. USA SKYPANELS™ shall have no liability to the customer with respect to any defect in the panels caused by improper storage, usage or other conditions not within the control of USA SKYPANELS™.

  • WHAT IS THE RETURN POLICY?

    Customers can return SKYPANELS™ within 30 days of purchase as long as the panels are in the same condition as when they were shipped. However, there will be no refund on shipping and handling cost.

  • WHAT FORMS OF PAYMENT CAN I USE?

    We can accept Visa, Master Card, Discover, American Express, Check or Money Orders (All checks & money orders must be received and processed before shipping.)

  • HOW ARE SKYPANELS™ SHIPPED? HOW LONG DOES SHIPPING TAKE?

    All panels are shipped in 14x14x26 boxes with no more than twelve panels per box. All fluorescent light panels ordered by 5PM PST are shipped the next business day using Federal Express Ground. Orders arrive approximately 3-5 business days at your door after they have shipped.

  • HOW MUCH DOES IT COST TO SHIP SKYPANELS?

    If shipping Skypanels to an address in the Continental U.S. it costs $14.95 Flat Rate for 1-12 Skypanels, $24.95 for 13-24 Skypanels and $34.95 for 25 or more Skypanels. For shipping addresses outside of the Continental U.S., please call for pricing. Be sure to check for more information on our Shipping Policy page.